Problem Migrating Wallet to Gatehub

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Problem Migrating Wallet to Gatehub

Postby hunleyj » Wed Jan 10, 2018 10:31 pm

Hello,

I am trying to migrate my Ripple wallet. I can't find my key, but I DO know my username and password. When I go to https://id.ripple.com/auth/migrate and enter my info, I get the following error: "User with this ripple address already exists". Does anyone know what this error means? I've spent over 6 months going back and forth with Ripple Support via email, and have been told everything from, "it's a known issue, we are working on it", to "problem solved, you should be good to go" but the problem persists.

So far, I have not been able to migrate my account to GateHub because when I try to authenticate over there, it says invalid Ripple password.

Thanks in advance!
hunleyj
 
Posts: 5
Joined: Sat May 18, 2013 5:55 pm

Re: Problem Migrating Wallet to Gatehub

Postby juliandg » Fri Jan 12, 2018 5:00 pm

I have the same problem!
juliandg
 
Posts: 4
Joined: Mon Feb 03, 2014 8:27 pm


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